Privacy Policy

Last updated: January 2025

1. Information We Collect

CrewDone collects information you provide directly to us, including:

  • Account information (name, email, phone number)
  • Business information (company name, service area)
  • Customer data you upload (names, addresses, service schedules)
  • Job photos and GPS location data for proof of service
  • Payment information (processed securely by Stripe)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate optimized routes for your crew
  • Send customer notifications and ETA updates
  • Process payments and manage your subscription
  • Send you service updates and support communications
  • Detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in operating our platform
  • Your customers, when you enable the customer portal
  • Law enforcement when required by law

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure cloud infrastructure, and regular security audits.

5. Your Rights

You have the right to:

  • Access and export your data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications

6. Contact Us

If you have questions about this Privacy Policy, please contact us at support@crewdone.io.